Payment reminders

Go to Settings → Reminders to set up a reminder schedule. A typical schedule is:

1. 3 days before the due date — a friendly heads-up
2. On the due date
3. 7 days overdue
4. 21 days overdue — firmer tone, with a statement attached

Each reminder includes a link to pay online. You can turn reminders off for specific customers.

Let Flick write them

Turn on Personalised reminders and Flick AI adjusts the wording to the customer's history — gentler for a customer who always pays, clearer for one who's often late. You'll see each message before it's sent until you turn on automatic sending.