E-invoice statuses and rejections

Each e-invoice shows its status on the invoice and in Bills → Invoices.

• Validated — passed all checks and is ready to send.
• Sent — delivered to your customer's access point.
• Reported — the invoice data was accepted by the tax authority.
• Accepted — your customer's system acknowledged it.
• Rejected — the customer rejected it. The reason is shown on the invoice.
• Failed — delivery or reporting didn't complete. Flick retries automatically and tells you if it needs action.

Fixing a rejected invoice

1. Read the reason on the invoice.
2. Create a credit note for the rejected invoice.
3. Issue a corrected invoice.